Last Updated: 28 August 2025
Insight Creative Tech (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.insightcreativetech.com/ (the “Website”) and engage our consulting services.
Information We Collect
Information You Provide Directly
- Contact Information: Name, email address, phone number, company name, and mailing address
- Engagement Information: Project details, business information shared during consultations, payment information
- Communication Records: Email correspondence, meeting notes, and project documentation
- Website Interactions: Contact form submissions, newsletter subscriptions, blog comments
Information Collected Automatically
- Website Usage Data: Pages visited, time spent on site, referral sources, device information
- Technical Information: IP address, browser type, operating system, cookies, and similar technologies
- Analytics Data: Website performance metrics and user behavior patterns through Google Analytics
Third-Party Information
- Affiliate Tracking: Data from affiliate networks when you click affiliate links
- Social Media: Information from social media platforms when you interact with our content
- Business Information: Publicly available business data relevant to our consulting services
How We Use Your Information
Consulting Services
- Providing professional consulting, analysis, and recommendations
- Communicating about projects, deliverables, and services
- Processing payments and maintaining business records
- Following up on service satisfaction and project outcomes
Website and Marketing
- Responding to inquiries and providing customer support
- Sending newsletters and educational content (with your consent)
- Improving our website functionality and user experience
- Analyzing website traffic and user engagement
Legal and Business Operations
- Complying with legal obligations and regulations
- Protecting our rights and preventing fraud
- Business transfers (mergers, acquisitions, or asset sales)
- Maintaining records for tax and accounting purposes
Legal Basis for Processing (GDPR)
We process your personal information based on:
- Contract Performance: To fulfill our consulting agreements
- Legitimate Interests: For business operations, marketing, and website improvement
- Consent: For newsletters, cookies, and marketing communications
- Legal Obligations: For tax, accounting, and regulatory compliance
How We Share Your Information
We Do Not Sell Personal Information
We never sell, rent, or trade your personal information to third parties for monetary consideration.
Service Providers
We may share information with trusted service providers who assist us with:
- Web hosting and technical support
- Email marketing services (with your consent)
- Payment processing
- Analytics and website optimization
- Professional services (accounting, legal)
Business Transfers
If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Legal Requirements
We may disclose information when required by law, court order, or to protect our rights and safety.
Client Confidentiality
Information shared during consulting engagements is kept confidential and not shared with other clients or third parties without your explicit consent.
Cookies and Tracking Technologies
Essential Cookies
Required for website functionality, security, and basic operations.
Analytics Cookies
We use Google Analytics to understand website usage. You can opt out at https://tools.google.com/dlpage/gaoptout.
Marketing Cookies
Used for affiliate tracking and marketing campaigns. You can manage these through your browser settings.
Cookie Consent
We obtain consent for non-essential cookies. You can withdraw consent at any time through your browser settings.
Your Rights and Choices
General Rights
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Receive your data in a portable format
- Restriction: Limit how we process your information
- Objection: Object to processing for marketing purposes
Marketing Communications
- Unsubscribe: Use the unsubscribe link in emails or contact us directly
- Opt-Out: Contact us to opt out of marketing communications
California Residents (CCPA)
California residents have additional rights including the right to know what personal information is collected, sold, or disclosed, and the right to delete personal information.
European Residents (GDPR)
EU residents have enhanced rights under GDPR, including the right to lodge complaints with supervisory authorities.
Data Security
We implement appropriate technical and organizational security measures to protect your information, including:
- SSL encryption for data transmission
- Secure data storage and access controls
- Regular security assessments and updates
- Employee training on data protection
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your information for as long as necessary to:
- Fulfill the purposes described in this policy
- Comply with legal obligations (typically 7 years for business records)
- Resolve disputes and enforce agreements
Consulting Records: Maintained for 7 years after project completion Marketing Data: Until you unsubscribe or request deletion Website Data: Analytics data retained for 26 months (Google Analytics default)
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:
- Adequacy decisions by relevant authorities
- Standard contractual clauses
- Certification schemes and codes of conduct
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete it immediately.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will:
- Post the updated policy on our website
- Update the “Last Updated” date
- Notify you of material changes via email or website notice
Your continued use of our services after changes become effective constitutes acceptance of the updated policy.
Contact Information
For questions about this Privacy Policy or to exercise your rights, contact us:
Email: [email protected]
Website: https://www.insightcreativetech.com/contact/
Phone: 423-443-3407
Mail: Insight Creative Tech, 711 Signal Mountain RD #315, Chattanooga, TN 37405
Data Protection Officer: For EU-related inquiries, contact us at the above email with “GDPR Request” in the subject line.
Response Time: We will respond to privacy requests within 30 days (or as required by applicable law).
This policy is governed by Tennessee law and complies with applicable federal and international privacy regulations.