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Last Updated: 28 August 2025

Insight Creative Tech (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.insightcreativetech.com/ (the “Website”) and engage our consulting services.

Information We Collect

Information You Provide Directly

  • Contact Information: Name, email address, phone number, company name, and mailing address
  • Engagement Information: Project details, business information shared during consultations, payment information
  • Communication Records: Email correspondence, meeting notes, and project documentation
  • Website Interactions: Contact form submissions, newsletter subscriptions, blog comments

Information Collected Automatically

  • Website Usage Data: Pages visited, time spent on site, referral sources, device information
  • Technical Information: IP address, browser type, operating system, cookies, and similar technologies
  • Analytics Data: Website performance metrics and user behavior patterns through Google Analytics

Third-Party Information

  • Affiliate Tracking: Data from affiliate networks when you click affiliate links
  • Social Media: Information from social media platforms when you interact with our content
  • Business Information: Publicly available business data relevant to our consulting services

How We Use Your Information

Consulting Services

  • Providing professional consulting, analysis, and recommendations
  • Communicating about projects, deliverables, and services
  • Processing payments and maintaining business records
  • Following up on service satisfaction and project outcomes

Website and Marketing

  • Responding to inquiries and providing customer support
  • Sending newsletters and educational content (with your consent)
  • Improving our website functionality and user experience
  • Analyzing website traffic and user engagement

Legal and Business Operations

  • Complying with legal obligations and regulations
  • Protecting our rights and preventing fraud
  • Business transfers (mergers, acquisitions, or asset sales)
  • Maintaining records for tax and accounting purposes

Legal Basis for Processing (GDPR)

We process your personal information based on:

  • Contract Performance: To fulfill our consulting agreements
  • Legitimate Interests: For business operations, marketing, and website improvement
  • Consent: For newsletters, cookies, and marketing communications
  • Legal Obligations: For tax, accounting, and regulatory compliance

How We Share Your Information

We Do Not Sell Personal Information

We never sell, rent, or trade your personal information to third parties for monetary consideration.

Service Providers

We may share information with trusted service providers who assist us with:

  • Web hosting and technical support
  • Email marketing services (with your consent)
  • Payment processing
  • Analytics and website optimization
  • Professional services (accounting, legal)

Business Transfers

If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights and safety.

Client Confidentiality

Information shared during consulting engagements is kept confidential and not shared with other clients or third parties without your explicit consent.

Cookies and Tracking Technologies

Essential Cookies

Required for website functionality, security, and basic operations.

Analytics Cookies

We use Google Analytics to understand website usage. You can opt out at https://tools.google.com/dlpage/gaoptout.

Marketing Cookies

Used for affiliate tracking and marketing campaigns. You can manage these through your browser settings.

Cookie Consent

We obtain consent for non-essential cookies. You can withdraw consent at any time through your browser settings.

Your Rights and Choices

General Rights

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Receive your data in a portable format
  • Restriction: Limit how we process your information
  • Objection: Object to processing for marketing purposes

Marketing Communications

  • Unsubscribe: Use the unsubscribe link in emails or contact us directly
  • Opt-Out: Contact us to opt out of marketing communications

California Residents (CCPA)

California residents have additional rights including the right to know what personal information is collected, sold, or disclosed, and the right to delete personal information.

European Residents (GDPR)

EU residents have enhanced rights under GDPR, including the right to lodge complaints with supervisory authorities.

Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

  • SSL encryption for data transmission
  • Secure data storage and access controls
  • Regular security assessments and updates
  • Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to:

  • Fulfill the purposes described in this policy
  • Comply with legal obligations (typically 7 years for business records)
  • Resolve disputes and enforce agreements

Consulting Records: Maintained for 7 years after project completion Marketing Data: Until you unsubscribe or request deletion Website Data: Analytics data retained for 26 months (Google Analytics default)

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

  • Adequacy decisions by relevant authorities
  • Standard contractual clauses
  • Certification schemes and codes of conduct

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete it immediately.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will:

  • Post the updated policy on our website
  • Update the “Last Updated” date
  • Notify you of material changes via email or website notice

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

Contact Information

For questions about this Privacy Policy or to exercise your rights, contact us:

Email: [email protected]
Website: https://www.insightcreativetech.com/contact/
Phone: 423-443-3407
Mail: Insight Creative Tech, 711 Signal Mountain RD #315, Chattanooga, TN 37405

Data Protection Officer: For EU-related inquiries, contact us at the above email with “GDPR Request” in the subject line.

Response Time: We will respond to privacy requests within 30 days (or as required by applicable law).

This policy is governed by Tennessee law and complies with applicable federal and international privacy regulations.